Terms & Conditions

September 29, 2019


The websiteul “https:// www.ditaindustrial.ro”, the brand name DITA INDUSTRIAL IMPORT-EXPORT and its associated services are owned & operated by SC DITA INDUSTRIAL IMPORT-EXPORT S.A. with address at Bd. Metalurgiei 140 (UMUC), Sector 4, Bucuresti, incorporated in Romania under no. J40/10039/1995, VAT no. RO7910577.

The parties agree that orders made to DITA INDUSTRIAL IMPORT-EXPORT via the Internet will be governed exclusively by these general terms and conditions. DITA INDUSTRIAL IMPORT-EXPORT reserves the possibility of modifying its general terms and conditions at any time. In this case, the terms and conditions applicable will be those in force upon the date the order was made by the CUSTOMER. These general terms and conditions prevail over any other general or specific conditions to which DITA INDUSTRIAL IMPORT-EXPORT has not expressly agreed.

These online general terms and conditions are governed by Romanian law. The parties will endeavor to resolve any disagreements which may arise between them in an amicable fashion.

For more information or if you are not entirely satisfied with services provided by DITA INDUSTRIAL IMPORT-EXPORT, contact our Customer Service Department:

– By email office@ditaindustrial.ro
– Phone: +40-21-460-86-86
– Postal address: DITA INDUSTRIAL IMPORT-EXPORT, Bd. Metalurgiei 140, Sector 4, Bucuresti, Romania

Personal Information & Data

The ditaindustrial.ro web site permits Users to obtain access to information about DITA INDUSTRIAL IMPORT-EXPORT and its products. In providing this access, DITA INDUSTRIAL IMPORT-EXPORT recognizes the principles of privacy of personal information.

Shared and Collected Information

In order to obtain access to portions of our web site (to submit a quote request) we may ask you to complete a registration form that identifies personal information about you, such as: name and email address. This information helps to process and receive orders.

DITA INDUSTRIAL IMPORT-EXPORT does not sell nor rent any information to third parties. As orders are carried out, some information will be transferred; this applies notably to address communication between DITA INDUSTRIAL IMPORT-EXPORT and the shipping agency responsible for the order.

We may also share your information if we estimate that our divulgence of said information is reasonably justified. Notably in the following situations:

  • To comply with legal, regulatory, judicial, or administrative obligations
  • To detect, avoid or process situations of fraudulent activity, security alerts or technical error
  • To protect DITA INDUSTRIAL IMPORT-EXPORT, its users and the public from right infringements with respect to legality

Modifying or Deleting Your Personal Data

To completely erase all personal data from our system, or for any other question concerning your personal data, feel free to contact us by email at office@ditaindustrial.ro, with a justification of your identity.

Cookies Policy

DITA INDUSTRIAL IMPORT-EXPORT (“us”, “we”, or “our”) uses cookies on the ditaindustrial.ro website (the “Service”). By using the Service, you consent to the use of cookies. Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.


When you use and access the Service, we may place a number of cookies files in your web browser. We use cookies for the following purposes:

  • To enable certain functions of the Service
  • To provide analytics

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

  • Essential cookies. We may use cookies to remember information that changes the way the Service behaves or looks, such as a user’s language preference on the Service.
  • Analytics cookies. We may use analytics cookies to track information how the Service is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Service to see how our users react to them.

Third-party cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.


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